Chromium OS Contact

The Chromium OS project has many communication channels. Finding out which one makes sense for your question/issue can be overwhelming.

We strongly discourage e-mailing or messaging specific developers:

  • Direct contact does not scale (especially when a developer is contacted by many different groups).
  • Most questions tend to be generic and either covered in existing documentation or answerable by the wider team.
  • Answers to questions not covered by existing documentation can then be used for reference with others via mailing list archive links (private threads are never archived).
  • Questions without an existing answer often solicit input from the team.

Project announcements

If you‘re a developer who just joined the project, you should make sure to subscribe to at least the chromium-os-dev group. Important project discussions & PSA’s are sent here.

Public discussion groups

While anyone may join these groups and browse their archives, due to spam problems, people who join are initially & automatically moderated. Once their accounts & posts are verified to not be spam related, they are approved to post freely. However this initial moderation step might take some time (especially on nights & weekends), so please be patient when first joining.

User support

  • Google Chrome Help Center: Official documentation for Chrome and Chrome OS. Lots of articles for common user questions.
  • chromebook-central: All users should start with the official chromebook-central product forums. The number of other users that post is quite staggering, and there are many knowledgeable and helpful people. Any question related to Chrome OS, Chromebooks, etc... is OK here.
  • chromium-os-discuss: Group for non-development related questions. There aren't as many people in this group, and responses can take longer. This group was created long before chromebook-central which is why it still exists.

Developer support

  • chromium-dev: For all Chromium browser development related questions. Any UI you see (including the login screen) is browser code.
  • chromium-os-dev: For all OS development related questions. Browser questions should use chromium-dev instead.
  • chromium-extensions: For all Chrome Extension & Chrome App related questions. The API layers are all in the browser, so this is a better group to find help than asking the OS developers (who don't write HTML or JS at all).
  • chromium-os-bugs: A read-only high-volume list of all Chromium bugs.
  • chromium-os-checkins: A read-only high-volume list for all commits that are made to all Chromium OS repositories.
  • chromium-os-reviews: A read-only high-volume list of all Chromium OS code reviews.

For more specific developer groups, see this page: https://dev.chromium.org/developers/technical-discussion-groups

Issue tracker (bugs & features)

Please see the Reporting Chrome OS bugs document for more details. That covers all types of reports: public, private, security, etc...

Private discussion groups

Keep in mind that the vast majority of questions about the project can be posted to our public discussion groups. The private groups are meant to be used for unreleased projects, sensitive topics, and partner-specific only. We strongly encourage people to try and stick to the public groups whenever possible.

  • chromeos-discuss: Internal mailing list for general Chrome OS discussion. More user rather than engineering focused. Sees many questions/bug reports that haven't been formally filed.
  • chromeos-chatty-eng: Internal mailing list for engineering questions. While it is a high-volume “chatty” group, the focus is on Chrome OS. Browser topics would be better served on browser-specific groups.

FAQ

I need help with Crouton.

Please send all questions related to Crouton to the Crouton project.

I need help with my Chrome Extension or Chrome App or Kiosk App.

Please post all questions to chromium-extensions. Very few people who work on Chrome OS have any familiarity with writing Chrome Extensions code, or even JavaScript.

I need help installing/running Ubuntu/Debian/<some distro>.

We don't generally support users trying to run other distros instead of CrOS. Please contact those projects directly for support instead.

I need help with Crostini.

Check out the VM/containers document for more details.

I want to report a security bug.

Check out the Reporting Chrome OS bugs document. It has a section specifically about filing security sensitive bugs.