| // Copyright 2021 The Chromium Authors |
| // Use of this source code is governed by a BSD-style license that can be |
| // found in the LICENSE file. |
| |
| export const questionnaireBegin: string = |
| '(Google Internal) To help us diagnose and ' + |
| 'fix the issue, please answer the following questions:'; |
| |
| export const questionnaireNotification: string = |
| 'Some questions have been added' + |
| ' to the description box, please answer them before submitting.'; |
| |
| const questionGeneralTimestamp: string = |
| '[General] When did this happen? Please mention the exact time ' + |
| '(for example: 2:45pm). '; |
| |
| const questionGeneralCurrentProblem = |
| '[General] Are you experiencing this problem now? '; |
| |
| const questionGeneralRegression: string = |
| '[General] Do you know if this issue is a regression? ' + |
| 'If so, in which Chrome OS version did this issue start appearing? '; |
| |
| const questionGeneralReproducibility: string = |
| '[General] Does this always happen during a particular activity? ' + |
| 'Does it happen randomly? If so, how often? ' + |
| 'Please describe the steps to reproduce this problem. '; |
| |
| const questionBluetoothPeripheral: string = |
| '[Bluetooth] What is the brand and model of your Bluetooth peripheral ' + |
| '(such as headset or mouse) you had an issue with? '; |
| |
| const questionBluetoothOtherDevices: string = |
| '[Bluetooth] Do other computer devices ' + |
| '(such as non-Chrome OS devices or other Chromebooks) ' + |
| 'work well with this Bluetooth peripheral (such as headset or mouse)? '; |
| |
| const questionWifiTypeOfIssue: string = '[WiFi] What kind of issue is this? ' + |
| 'Please select one or more from the below: \n' + |
| ' * Failure to connect to Wi-Fi \n' + |
| ' * Internet connectivity \n' + |
| ' * Intermittently disconnects \n' + |
| ' * Constantly slow Wi-Fi \n' + |
| ' * Intermittently slow Wi-Fi'; |
| |
| const questionWifiConnectedButNotInternet: string = |
| '[WiFi] Does your computer show that Wi-Fi is connected? ' + |
| 'If so, is your internet still not working? '; |
| |
| const questionWifiNetworkWorkingBefore: string = |
| '[WiFi] Has this device been able to connect ' + |
| 'to this Wi-Fi network before? '; |
| |
| const questionWifiOtherDevices: string = '[WiFi] Do other computer devices ' + |
| '(such as non-Chrome OS devices or other Chromebooks) ' + |
| 'have the same issue using the same Wi-Fi network? ' + |
| 'If so, please specify the kind of device. '; |
| |
| const questionCellularSim: string = |
| '[Cellular] Who is your SIM card carrier? ' + |
| 'For example: Verizon, T-Mobile, AT&T. '; |
| |
| const questionCellularLastSuccess: string = |
| '[Cellular] Have you been able to use this SIM card previously ' + |
| 'on this Chrome OS device? '; |
| |
| const questionCellularRoaming: string = |
| '[Cellular] Are you currently roaming internationally?'; |
| |
| const questionCellularAPN: string = |
| '[Cellular] Did you manually configure the Access Point Name (APN)?'; |
| |
| const questionDisplayConnectionConnected = |
| '[Display] How many external displays are connected to your device? '; |
| |
| const questionDisplayConnectionNumberConnected = |
| '[Display] What make/model are any connected external displays? '; |
| |
| const questionDisplayConnectionCableType = |
| '[Display] What cable (DisplayPort/HDMI) are connected displays using? '; |
| |
| const questionDisplayConnectionDock = |
| '[Display] Are your displays connected via dock? If so, what make/model? '; |
| |
| const questionDisplayProblemScope = |
| '[Display] If you have multiple displays connected, is the problem ' + |
| 'affecting all displays? '; |
| |
| const questionDisplayProblem = |
| '[Display] What kind of issue is this? Please select one from below:\n' + |
| ' * Entire screen is consistently black/off \n' + |
| ' * Entire screen is intermittently black/off \n' + |
| ' * Part of screen is consistently black/off \n' + |
| ' * Part of screen is intermittently black/off \n' + |
| ' * Picture on screen is corrupted \n'; |
| |
| const questionUSBDevice = '[USB] What is the make/model of the affected USB ' + |
| 'device?'; |
| |
| const questionUSBCable = '[USB] Tell us about your cable. What kind of plug ' + |
| 'does it have at each end (USB-A, USB-C, Micro USB, etc.). Does it have ' + |
| 'any logos or labeling?'; |
| |
| const questionUSBTopology = '[USB] How is the device connected to your ' + |
| 'Chromebook? Which port is the device connected to? Is it directly ' + |
| 'connected to your Chromebook, or connected through hubs? If it is ' + |
| 'connected through hubs, please tell us their make and model.'; |
| |
| const questionThunderboltDevice = '[Thunderbolt] What is the make/model of ' + |
| 'the affected Thunderbolt device?'; |
| |
| const questionThunderboltCable = '[Thunderbolt] Tell us about your cable. Is ' + |
| 'it labeled as a Thunderbolt cable? If not, what kind of plug does it ' + |
| 'have at each end (USB-A, USB-C, Micro USB, etc.). Does it have any ' + |
| 'other logos or labeling?'; |
| |
| const questionThunderboltDisplays = '[Thunderbolt] If you are having trouble ' + |
| 'connecting external displays to your Chromebook with a Thunderbolt ' + |
| 'dock, what are the make and model of the displays? Which ports on the ' + |
| 'dock are they connected to?'; |
| |
| export const domainQuestions: { |
| bluetooth: string[], |
| wifi: string[], |
| cellular: string[], |
| display: string[], |
| usb: string[], |
| thunderbolt: string[], |
| } = { |
| 'bluetooth': [ |
| questionGeneralTimestamp, |
| questionGeneralRegression, |
| questionGeneralReproducibility, |
| questionBluetoothPeripheral, |
| questionBluetoothOtherDevices, |
| ], |
| 'wifi': [ |
| questionWifiTypeOfIssue, |
| questionWifiConnectedButNotInternet, |
| questionWifiNetworkWorkingBefore, |
| questionWifiOtherDevices, |
| ], |
| 'cellular': [ |
| questionCellularSim, |
| questionCellularLastSuccess, |
| questionCellularRoaming, |
| questionCellularAPN, |
| ], |
| 'display': [ |
| questionGeneralTimestamp, |
| questionGeneralCurrentProblem, |
| questionGeneralRegression, |
| questionGeneralReproducibility, |
| questionDisplayConnectionConnected, |
| questionDisplayConnectionNumberConnected, |
| questionDisplayConnectionCableType, |
| questionDisplayConnectionDock, |
| questionDisplayProblemScope, |
| questionDisplayProblem, |
| ], |
| 'usb': [ |
| questionGeneralTimestamp, |
| questionGeneralCurrentProblem, |
| questionGeneralRegression, |
| questionGeneralReproducibility, |
| questionUSBDevice, |
| questionUSBCable, |
| questionUSBTopology, |
| ], |
| 'thunderbolt': [ |
| questionGeneralTimestamp, |
| questionGeneralCurrentProblem, |
| questionGeneralRegression, |
| questionGeneralReproducibility, |
| questionThunderboltDevice, |
| questionThunderboltCable, |
| questionThunderboltDisplays, |
| ], |
| }; |